These Installation Notes discuss important installation issues and some of the possible error messages you may encounter during the installation of PageMaker 3.02.
Remember to lock and make a backup copy of each of your PageMaker 3.02 disks. The backup copies must be exact duplicates of the original disks, with the same names and without any extra files or folders. To make backup copies on a one-floppy-drive system with a hard disk, lock the original disk and then insert it into the floppy drive. Eject it using the “Eject” command from the File menu and insert an initialized blank disk. Drag the shadow of the original disk onto the blank disk’s icon and swap disks as instructed. Give the backup disk the same name as the original disk.
PageMaker 3.02 requires System 4.1 and Finder 5.5, or later. If you need to update your System software, contact your Apple dealer. PageMaker 3.02 cannot be installed on an MFS-formatted hard disk. The hard disk must be formatted as HFS.
Using type in half-point sizes in PageMaker 3.02 will not work correctly with SuperClock! 3.0 installed. To work with text in half-point sizes you must remove SuperClock! 3.0.
If the Aldus PageMaker Install program encounters a problem during the installation of PageMaker, the installer will either display an error message or eject the disk. Installation problems are rare and usually not serious.
NOTE: Some INIT files (e.g., Shield INIT) may interfere with the installation of PageMaker 3.02. If you experience difficulties during installation (e.g., the installer repeatedly asks for the Install disk, the installation dialog boxes are obscured, or the installation unexpectedly fails), remove the INIT file, restart your computer, and then install PageMaker 3.02. When the installation is complete, reinstall your INIT files and restart your computer. Most INIT files will not interfere with the normal operation of PageMaker 3.02 once the program has been installed.
•THE LOCATION OF PAGEMAKER’S FILES
The upgrade version of PageMaker 3.02 is installed on your hard drive in a folder named Aldus PageMaker 3.02. The full retail version is installed in a folder called PageMaker 3.0. PageMaker needs to find six specific files: Aldus Prep, the Aldus Printer Description (APD) files for the printer(s) you use, three hyphenation dictionary files (“pmusdisk.dct,” “pmusram.dct,” and “pmususer.txt”) and PageMaker Help. PageMaker will search only two places for these six files: the application folder and then the System folder. If these files are not in either of these folders, PageMaker will not function properly.
NOTE: The “pmususer.txt” file is always installed in and must reside in the System folder. The Installer copies a new user dictionary (“pmususer.txt”) into your System folder and renames your existing user dictionary “pmususer.old.” To use your old user dictionary, delete the new dictionary and rename your old one “pmususer.txt.”
PageMaker works well with all six files left as installed. If you move the PageMaker application icon out of the Aldus PageMaker 3.02 folder and place it on the desktop or put the PageMaker 3.02 application into another folder, you must also move Aldus Prep, the APD files, PageMaker Help and all the hyphenation dictionary files into the System folder.
NOTE: If you move the six associated PageMaker files into your System folder, do not place them in another folder. Only the APDs can be in another folder and only if it is named APDs. The “pmususer.txt” file must be loose in your System folder.
If you use more than one Aldus product that uses APD files, move the most recent Aldus Prep and APD files into your System folder and remove the other copies of these files in each application folder. You should have only one version of each APD file and one version of Aldus Prep on your hard disk. Be sure to use the Aldus Prep file supplied with PageMaker 3.02. The 3.02 Aldus Prep file is compatible with previous versions of PageMaker, including 3.01, 3.0, 2.0a, and 2.0.
The Aldus Prep that is included with Aldus PageMaker Color Extension is compatible with all versions of PageMaker, including 3.02. However the Aldus Prep file that comes with 3.02 will not work with Color Extension. If you are printing from Color Extension and a previous version of Aldus Prep is still resident in your printer, you will get an error message and must restart your printer. Notwithstanding the terms of your license agreement, you may distribute the new Color Extension Aldus Prep file to other PageMaker licensees in your company. This way you will avoid having to restart your printer whenever you print from Color Extension.
•Aldus Prep and APD Files
Aldus Prep is used in conjunction with Aldus Printer Description (APD) files to allow more accurate printing to a variety of printers. Each APD file contains detailed information—printer resolution, fonts located in the printer’s ROM, available paper sizes, etc.—about a specific printer. There is also a General APD, provided for use with printers without their own specific APD. It is important to select the correct APD (printer type) for the best printed output from PageMaker.
NOTE: If you find only the General APD listed in the “Printer-specific” dialog box, it means PageMaker could not locate the APD files. Move the APD files into either the Aldus PageMaker 3.02 folder or the System folder. Having APDs in both folders can cause printing problems.
•POSSIBLE ERRORS WHILE INSTALLING PAGEMAKER 3.02
•Serious Disk I/O Error
This message means you either received a faulty disk in your PageMaker package or your hard disk has a problem. If you see a Serious Disk I/O error when you’re installing PageMaker, quit the Installer, then refer to your hard disk’s documentation for information about checking problems with your hard disk. If you suspect that your PageMaker disks are damaged, call Aldus Technical Support at 206-628-2320. If you live outside the United States or Canada, contact your local Aldus dealer or distributor.
•Not Enough Disk Space
Your hard disk doesn’t have enough space available to install the options you have selected. Make more space available on your hard disk by removing files or folders. If you are installing the full retail version, you can continue the installation and try installing fewer options.
•MultiFinder or Not Enough Memory
One of two problems has occurred. Either you’re running under Apple’s MultiFinder application or you do not have enough memory (RAM) installed in your Macintosh to run PageMaker.
The PageMaker Install program will not run under MultiFinder. If you’re running under MultiFinder (you will see a small icon in the upper-right corner of the menu bar), quit the Installer. Choose “Set Startup…” from the Special menu, click “Finder,” and restart your Macintosh.
If you don’t have enough memory to use PageMaker on your computer, you must upgrade your Macintosh to at least 1 megabyte (MB) of memory (RAM) before you can install PageMaker. The minimum hardware requirements for PageMaker 3.02 are a Macintosh 512K enhanced with 1MB of memory and a hard drive. For more information, contact your local Apple dealer.
•Incorrect Disk Name or Installer Location
You are trying to install PageMaker from your hard disk or from backup copies that are named differently than the original PageMaker installation disks. You must install PageMaker using either the original installation disks or the backup copies. The backup disks must have the exact same disk names as the original disks. You cannot copy the installation disks to your hard disk and install from the hard disk.
•Outdated System File Version
The Installer found an outdated version of the System file on your hard disk. PageMaker requires System 4.1 and Finder 5.5, or later. Contact your local Apple dealer for a copy of the most recent System and Finder, and an installer program to install the System and Finder onto your hard disk.
•The System File Contains Damaged Screen Fonts
The PageMaker Installer found a problem with the screen font information in the System file. (PageMaker uses the screen font information far more extensively than most applications.) Incorrect screen fonts are often created if an old version of the Font/DA Mover is used to install fonts in a recent version of the System file. To determine which fonts were found damaged, look at “PM Chron.txt” after PageMaker is installed. “PM Chron.txt” is a history file the Installer creates during the automatic installation of PageMaker.
NOTE: If you see this message, do not quit the Installer. Instead, click “Continue” and, after installation is complete, use the following procedure to determine which fonts were found damaged. Then, reinstall the damaged screen fonts from a reliable original source using the Font/DA Mover version 3.8, or later.
To look at the history file “PM Chron.txt”:
1. In the PageMaker folder, double-click the “PM Chron.txt” file or icon.
The installation history file opens.
2. Scroll to the bottom of the document, locate the list of the damaged fonts, and write down their names, or print this file by choosing “Print…” from the File menu.
3. Use the Font/DA Mover to remove the damaged fonts and to reinstall fresh versions of the fonts from a reliable, original source.
For information about using the Font/DA Mover, refer to your Macintosh documentation. Once reinstalled, your screen fonts should work fine.
•File Not Found Error
You are installing from a backup disk with file names or a disk name that does not exactly match the original file names or disk name, or you moved a file to another folder and the Installer cannot locate the file, or you are installing from a damaged disk.
Quit the Installer and compare the names of the disks, folders and files on the backup disk to those on the master disks.
•File Locked Error
This error will occur only if you are reinstalling PageMaker and you have locked one of the PageMaker files on your hard disk. In order for the Installer to replace the copy of PageMaker on your hard disk, all the PageMaker program files on your hard disk must be unlocked. Quit the Installer, unlock all the PageMaker files on your hard disk, and run the Installer again.
•Volume Locked Error
This error means your network hard disk or volume is locked. Quit the Installer, unlock your network hard disk or volume, and then install PageMaker.
•-5000 Error
This error occurs when you are trying to install PageMaker on an AppleShare file server but do not have the appropriate access privileges. You must be a “Registered User” to install PageMaker on an AppleShare file server.
•E3:-120 Error
This error usually occurs when the installer sees a file on the desktop that has the same name as the folder that the installer is trying to create; for example, “PageMaker 3.0” or “Aldus PageMaker 3.02.” Rename the file or move it into a folder and then install PageMaker 3.02.
